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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Bream

August 30, 2024

5  out of  5
rating by John Bream
"Bobby worked with me to find the right life insurance for me and my family’s needs. I would highly recommend!"
We responded:
"Thank you for the 5 stars! Glad we could help you with your life insurance needs and look forward to a growing relationship!"
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Bryanna Eshom

May 29, 2024

5  out of  5
rating by Bryanna Eshom
"As a first time car buyer finding an insurance rate that was affordable and reliable was top of the list, I took a lot of time searching and scrambling for the perfect one. I received an online quote that beat the rest, receiving a call from Catherine eased a lot of stress, she broke down the numbers with me, she was very professional, kind, relatable, and understanding. She made sure I was comfortable and understood what I was paying for. 5 stars all the way!"
We responded:
"Bryanna, we are so happy Catherine was able to provide an affordable quote and great customer service! Thank you for the 5 star review! "
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Regina Nick

March 5, 2024

5  out of  5
rating by Regina Nick
"The staff and Bobby is courteous friendly,listens to concerns and address."
We responded:
"Thank you Regina! Excellent customer service is very important to us!"
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Margery Fischbach

January 11, 2024

5  out of  5
rating by Margery Fischbach
"Sara has been helping me with a problem with my previous insurance policy with another company- communication has been fabulous and she has been very helpful getting the issue resolved! Great agency- you have gained a loyal customer !!!"
We responded:
"Thank you for the 5 star review! We are glad to have you on board and look forward to a lasting relationship."
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Brent Morris

November 30, 2023

5  out of  5
rating by Brent Morris
"Bobby and Sarah with State Farm are great people to work with. They are professionals and make it so easy to review coverages, especially if shifting from another company. They take the time to fully understand the property being insured to ensure proper coverage so you are in good shape. Bobby and Sarah (and Jake) are a pleasure to do business with!"
We responded:
"Thank you Brent for the review! We truly appreciate your business and the relationship! "
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Kim Simpson

October 25, 2023

5  out of  5
rating by Kim Simpson
"I really enjoyed working with Brady. He was very consistent, friendly, knowledgeable, and completely down to earth. More than just a salesman. Thanks Brady for the wonderful experience, and AWESOME customer service"
We responded:
"Kim, we are thrilled to hear your experience with Brady was wonderful! Welcome aboard!"
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Kasey

August 18, 2023

5  out of  5
rating by Kasey
"Have been with this office for a few years and have no bad experiences with them. Always helpful, ready to answer the sometimes oddball questions I have. I like State Farm overall, but good customer service always makes it that much more pleasant."
We responded:
"Thanks for the 5 star review!"
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Noah Gourley

July 20, 2023

5  out of  5
rating by Noah Gourley
"Great people, always happy to help and never act like your problem is a chore"
We responded:
"Thanks a lot Noah. We are truly always happy to help in any way we can! We appreciate your loyalty."
Profile photo of Debbie Shumate

Debbie Shumate

July 11, 2023

5  out of  5
rating by Debbie Shumate
"Called the office after breaking down on the road and received spot on service. Posted on the State Farm ap and the wrecker was quickly there and taking our car to the repair shop. The office, the ap and the tow service were awesome. Special call out to Sarah for helping us over the phone. Great experience."
We responded:
"Debbie, so glad to hear you had a great experience today with all parties involved."
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Brian Owen

June 26, 2023

5  out of  5
rating by Brian Owen
"The Simpson’s are great people to handle any insurance needs you may have. They are always willing to help! Thanks for the service and help anytime we need it! If you’re looking for insurance give them a call!"
We responded:
"Appreciate the feedback Brian!"
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Olivia Cook

June 22, 2023

5  out of  5
rating by Olivia Cook
"Bobby and his team are very reliable -- our auto insurance policy ended up needing to be changed and we required some coverage outside of State Farm. Bobby referred us to one of his colleagues at another agency -- he is well connected with other insurance agents in the industry and truly cares about his clients. We had coverage with his office the entire time we lived in NC!"
We responded:
"Thank you Olivia! Glad we could guide you in the right direction to make sure all of your insurance needs were met. "
Profile photo of Lauren Roach

Lauren Roach

June 13, 2023

5  out of  5
rating by Lauren Roach
"Bobby Simpson State Farm is the best insurance company around. The staff is hands down, amazing! Always ready to help when I have a question and very nice. I would recommended them to anyone."
We responded:
"Referrals are the best way to show your appreciation! Thanks Lauren."
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Karmen Quakenbush

June 5, 2023

5  out of  5
rating by Karmen Quakenbush
"Great customer service and rates! Brady recently helped my family move over all our insurance coverage for various properties and vehicles. Brady and everyone at Bobby and Sarah Simpson's State Farm office was great to work with! Very responsive and made what could have been a very daunting task seamless and easy. Moving over is saving my family thousands of dollars every year. I would definitely recommend giving them a call and using State Farm!"
We responded:
"Thank you Karmen! Glad we could help your family out!"
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Ryan Brooks

June 1, 2023

5  out of  5
rating by Ryan Brooks
"Bobby & Sarah are so great to work with! They have best customer service, were very responsive when I needed them for a claim and got things taken care of very quickly for me. So thankful to have Bobby as my agent."
We responded:
"Thanks Ryan! We take pride in our customer service so that means a lot."
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Jalen Cox

December 9, 2022

5  out of  5
rating by Jalen Cox
"Talked with Brady on the phone, got everything handled quickly and to my satisfaction! Good agency, with good people working there! It feels good to call and get what I need, no nonsense, sadly too many of these agencies make that much harder than it should be, not here!"
We responded:
"We’re glad Brady could help you quickly and thanks for the great review!"
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Brandon Eaton

November 1, 2022

5  out of  5
rating by Brandon Eaton
"Great to work with! Quick response, extremely helpful, and very good at explaining everything to you! Handle all of my personal and business insurance needs."
We responded:
"Thankful for your business!"
Profile photo of Destiny Lawson

Destiny Lawson

June 20, 2022

5  out of  5
rating by Destiny Lawson
"I wanted to take a moment to give an amazing compliment to Brady.M! He did an outstanding job with helping me with everything I called for plus more! He educated me on a lot and also answered every question I had. He had a great and very professional attitude the whole call! I cant thank him enough for the great customer service he provided me with, he for sure deserves a raise! Thank you again, I Definitely Would/Will Recommend Brady to family & friends."
We responded:
"Thanks for your review. Brady is definitely an asset to our team."
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Gayle williams

April 5, 2022

5  out of  5
rating by Gayle williams
"They seem to be interested in you and your needs."
We responded:
"Thanks for your review!"
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colt frye

August 3, 2021

5  out of  5
rating by colt frye
"Getting new insurance set up after a move in state, the agent was on top of everything and communicated well, glad to be working with them."
We responded:
"Glad we made the transition a smooth one and glad to have you with our agency."
Profile photo of Gabrielle Sandor

Gabrielle Sandor

July 20, 2021

5  out of  5
rating by Gabrielle Sandor
"Ive had a very positive experience with them! They are responsive and professional. They have helped me with all of my needs and have made the switch very effortless."
We responded:
"So happy we were able to help you with all of your insurance needs. Glad to have you on board Gabrielle!"
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Varathan A

March 5, 2021

5  out of  5
rating by Varathan A
"Appriciated."
We responded:
"Thanks for the review!"
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don

February 27, 2021

5  out of  5
rating by don
"Wonderful service, helpful, knowledgeable and super responsive when I needed to make an addition to my policy. Bobby and Sarah are good people. It's nice to be able to talk to an insurance agent who cares, and helps to save me money. Thank you both!"
We responded:
"Glad to be here when you need us!"
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Jim B

December 3, 2020

5  out of  5
rating by Jim B
"Great service, competitive price."
We responded:
"Thanks for the review!"
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Terry Swaney

October 14, 2020

5  out of  5
rating by Terry Swaney
"I injoyed my time in the office today and Sarah and Bobby was very helpful and kind..thanks for all your help"
We responded:
"We always enjoy seeing you Terry!"
Profile photo of Jessica C. Osborne

Jessica C. Osborne

April 8, 2020

5  out of  5
rating by Jessica C. Osborne
"Bobby and Sarah are highly regarded agents in the insurance industry. It's nice to have colleagues who you can rely on for peer to peer support. If you are a client of theirs just know you are in great hands!"
We responded:
"Like a good neighbor :)"